Terms of Service

These Terms are the agreement between you and Dowiem Sp. z o.o., ul. Zamknięta 10/1.5, 30-554 Kraków, Poland (KRS 0001055145, NIP 6793275343, [email protected]) ("we") for the use of Vector ToDo, Vector Notes and related websites, apps and APIs (the "Service"). By creating an account or using the Service, you accept these Terms. Our Privacy Policy explains how we process personal data.

1. The Service

The Service is a set of online tools for tasks, notes, calendars and teamwork. To use it, you need a current web browser or a supported device, an internet connection and an email address. We may change, add or remove features, or stop the Service, for business, technical, legal or security reasons.

2. Account

You must be at least 16 years old. The agreement starts when you create an account and continues until you or we end it. Keep your sign-in details safe. You are responsible for all activity in your account. Online services have risks, such as malware, phishing and unauthorized access: use a strong password and keep your devices secure. If you join a Space that an organization manages, that organization controls the Space and its content.

3. Rules

Do not break the law or upload unlawful content. Do not infringe the rights of others, send spam or malware, or access other people's accounts or data. Do not overload, disrupt, probe or bypass the security of the Service. Do not scrape or reverse-engineer it, or resell it without our written consent. We may remove content, and limit, suspend or close accounts that break these rules or put the Service, us or others at risk.

4. Your content

Your content stays yours. You give us a worldwide, non-exclusive, royalty-free license to host, copy, process, transmit, adapt and display it as necessary to operate, secure, improve and develop the Service. The license lasts while the content is in the Service and in our backups. You confirm that you have the rights to the content you upload. We may freely use anonymized and aggregated data and any feedback you give us. The Service, its software and its brand belong to us.

5. Paid plans

Some features can be paid. We show the price and what is included before you buy. Subscriptions renew automatically until you cancel them. We may change prices and plans. A price change for an active subscription applies from the next billing period after we notify you, and you can cancel before it applies. Purchases through the App Store or Google Play follow their billing and refund rules.

If you are a consumer, you may withdraw from the agreement within 14 days after you conclude it, without giving a reason, by email to [email protected]. If you asked us to start a paid service during this period, you pay for the part already provided.

6. No warranty, limited liability

We provide the Service "as is" and "as available". We do not promise that it is uninterrupted, error-free or fit for a particular purpose, or that data is never lost. Keep your own copies of important data. We are not liable for lost profits, lost data or indirect damage, or for third-party services you use with the Service (integrations, AI providers, app stores). Our total liability is limited to the amount you paid us in the 12 months before the claim. These limits apply as far as the law allows. They do not limit liability for intentional damage or your statutory rights as a consumer.

7. Ending the agreement

You can delete your account in Settings at any time. We can end the agreement with 30 days' notice, or immediately if you seriously or repeatedly break these Terms or the law. If we end a paid plan for a reason other than your breach, we refund the unused prepaid part. After the agreement ends, we may delete your data.

8. Changes to these Terms

We may change these Terms for these reasons: changes in the law or in decisions of courts or authorities; changes to the Service, its features, prices, technology or providers; changes in our business; security and abuse prevention. We tell you at least 14 days before a change takes effect, by email or in the app. Changes that the law requires or that only benefit you can take effect sooner. If you do not agree, you can delete your account before the change takes effect. If you continue to use the Service, you accept the change.

9. Complaints and disputes

Send complaints to [email protected]. We reply within 14 days. If you are a consumer, you can also use out-of-court dispute resolution, for example a municipal consumer ombudsman or the Trade Inspection (Inspekcja Handlowa).

Polish law applies to these Terms. Disputes with business users go to the courts competent for our registered office. Consumers keep the protection of the mandatory law of their country and can go to the courts that the law allows. If a part of these Terms is invalid, the rest stays in force.